Policies and Shipping

Shipping

Every item will ship USPS First Class and Priority, always with tracking number.

Orders exceeding the amount of $ 300.00 have different shipping charges and will always include tracking and insurance.

International customers are responsible for any additional fees or taxes that could be charged by your customs office.

You will receive a notification of shipping with tracking number/custom declaration number once your order is in the mail, so you will know when to expect your package.

Shipping charges: 

Within the USA, ........$ 4.00

Canada, Europe, Oceania, ..........$ 16.00

 

Priority Mail with insurance for orders $ 300.00 - $500.00........$30.00

Registered for orders $ 501.00 and up..................................................$ 45.00

 

Asia

Priority Mail with insurance ...................................................................$ 30.00

 

 

Refunds and Exchanges

Your satisfaction is very important to me and if you are not happy with your purchase, contact me right away and I will be happy to answer your questions, fix the problem and/or give you a full refund minus shipping charges. Please contact me first at isabella@stilosissima.com so I can give you authorization to do so. When you return the item, place it in the same package with a copy of the invoice, within 7 days of receipt. You can use USPS Priority Mail!

There will not be any restocking fee, but you will be resposible for shipping it back to me.
Custom orders and rings, exceeding size 10 cannot be returned.

REPAIRS 


Repairs will be handled on a case by case basis, just send an email at isabella@stilosissima.com and I will be happy to accommodate your requests.

Additional Policies and FAQs

California residents and other states will have sales taxes added to their purchases.

INTERNATIONAL CUSTOMERS will be responsible for any taxes that could be charged at your customs office. Keep in mind that your item could take a few weeks to arrive.